Patient Education

At Bluegrass Orthopaedics we strive to keep patients healthy and improve their quality of life. Learning about your condition and the recommended treatment will be a valuable resource. Patient teaching will encompass the when, how, and why of your condition and what to expect from your treatment plan.

 

Improved understanding of your medical condition, diagnosis, disease, or disability will help you plan appropriately for your individual needs during your treatment and/or recovery. The best outcomes are experienced by patients who are compliant with the treatment plan. We want you to understand your treatment plan and participate with your patient care providers in making decisions that best fit your needs and circumstances. We can even help you identify community resources that might be helpful to you.  Our Patient Education Representatives will work with you and your individual needs.

 

For questions on Patient Education, please call our Patient Education Coordinator at (859) 514-0269.

Health Information

In the Health Information Department we strive to provide accurate, efficient, quality and timely service of all your health information needs. A few of the services we are here to provide for you include (but are not limited to):

 

  • Certification Of Medical Records, Etc.
  • Copies Of Your Chart Or Films
  • Disability Forms Processing
  • FMLA Forms
  • General Requests Regarding Your Personal Health Records
  • Impairment Rating Requests (Non-Workers’ Comp Only)
  • Special Letter Requests

 

If you have any questions regarding any of the above listed services, please feel fee to contact our Health Information Department at (859) 422-4554.

Records Request

  • We will print/prepare your records upon arrival. Please allow 10 – 15 minutes processing time.
  • We reserve the right to ask for a picture ID upon dis-closure of any health information.
  • We prepare copies of x-rays and MRIs on compact disk.
    • These are a superior quality than a hardcopy reproduction.
  • We will only provide copies of films that were actually taken at Bluegrass Orthopaedics.
  • Any original films you may bring from another facility are the ultimate responsibility of the patient.
    • Bluegrass Orthopaedics is not responsible for lost or damaged films.
  • Each patient is allowed one free copy of their medical records and x-ray/MRI films on CD.
    • Additional copies of records/film charges are as follows:
    • $1.00/page for non-workers’ comp patients.
    • $.50/page for workers’ comp patients.
    • $25 for each additional x-ray/MRI CD.

Notice of Privacy Practices

Bluegrass Orthopaedics is required by law to maintain the privacy of protected health information and to provide individuals with notice of its legal duties and privacy practices with respect to protected health information. This Notice describes how we may use or disclose your protected health information for various purposes. It also describes your rights to access and control of your protected health information.

 

Bluegrass Orthopaedics Privacy Practices (PDF)

Need to make an appointment or view your chart online? Visit our patient portal.